Category Archives: Local Authority

Visit to Greece

As a member of the UK delegation visiting Patras in Greece with Locality as part of an EU project to foster a citizen led response to austerity I was anxious that the exchange (one of multiple visits across Europe over … Continue reading

Posted in community enterprise, Europe, Local Authority, Third Sector

Third Sector Mikado

Did you ever play Mikado when you were young?  You chuck lots of sticks up in the air and just see where they land, and that of course can be anywhere. Something very similar happens when a local authority adopts … Continue reading

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How to save money – don’t answer the phone!

Call centres. I bet you love them as much as I do. Almost as much as automated call systems directing me to press 1 for customer service, press 2 for deliveries and so on as I quickly lose interest in … Continue reading

Posted in Efficiency, Local Authority | Leave a comment